Shipping policy

Shipping Policy

Order Processing & Shipping

We strive to process and ship all orders as quickly as possible. Below are the details of our shipping policy:

  • Same-day shipping for orders placed before 12 PM (local time). Orders received before this cutoff will be packed and shipped out on the same day.

  • Orders placed after 12 PM will be processed on the following business day and shipped accordingly.

  • No shipping on holidays – if your order is placed on a public holiday, it will be processed and shipped on the next working day.

  • Orders placed on weekends will be processed and shipped on the next business day.

Shipping Methods & Delivery Time

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 3-7 business days.

  • Express Shipping: Estimated delivery within 1-3 business days.

  • International Shipping: Estimated delivery within 7-14 business days, depending on the destination country.

Please note that delivery times may vary based on your location, courier delays, weather conditions, and other unforeseen circumstances.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and the chosen shipping method.

  • We occasionally offer free shipping promotions, which will be communicated on our website and social media channels.

  • International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

Tracking Your Order

Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this tracking number to monitor your package’s progress.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please check your tracking details first. If there are any concerns or unexplained delays, contact us at orders@lyndarahim.com.my, and we will assist you in tracking your order.

Damaged or Missing Items

If your order arrives damaged or if an item is missing, please reach out to us immediately with photos of the package and its contents. We will work to resolve the issue as quickly as possible.

Address Accuracy & Delivery Issues

It is the customer’s responsibility to provide the correct shipping address. If an incorrect or incomplete address is provided, we cannot guarantee delivery, and additional charges may apply for reshipping.

Changes to Shipping Policy

We reserve the right to update or modify our shipping policy at any time. Changes will be posted on our website, and we encourage customers to review our policies periodically.

For any further questions or concerns regarding our shipping policy, please contact us at orders@lyndarahim.com.my.